Privacy Policy

Guiding Principles:
We hold our profession in the highest esteem and seek to always lend it credibility and enhance its prestige. To fulfill the needs of our clients first by adding value to their lives, to the best of our ability. We strive always to have an ethical balance between the professional duty to the client and the insurance company.

At KWS Independent Insurance Services INC, We appreciate the trust you place in us when you ask us to help you to protect yourself or family with insurance products and private personal information. This is very important to us! This notice tells you where we get the information from and how we treat information about our current and former customers to provide you with the highest quality customer care and privacy services.

To maintain our clients confidences:
The information you provide on applications or other forms such as:

Telephone number
Social Security Number
Demographic Information
Family, beneficiary and relatives info
Health info
Medical history
Other factors affecting insurabiltiy.

Your Transactions with us such as:

Payment or credit history
Allocation history
Balance information
Other insurance products you may own.

How we treat the information?
We do not sell or share customer information with nonaffiliated third parties. We maintain physical care, reasonable electronic security measures and procedural safeguards to protect it. We treat the information with respect and concern for your privacy. Access to customer information is limited to those employees, independent representatives and business associates with appropriate authority who need access to do their jobs and for the intended business purposes only. We do not disclose any nonpublic personal or financial information about our customers or former customers to anyone unless we have the customer’s written or verbal permission, or as required or permitted by law. We only do business with those companies or individuals who follow the same level of integrity regarding privacy practices and use it only for the transaction of pertinent policy requests such as:

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

Your Consent
By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. 

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below. 

Personal, Confidential, Immediate

We welcome you as clients and friends into a relationship that requires a fundamental and sustaining trust. With a caring touch, Jim Krake and JoAnne Winslow and our Staff strive to work with your unique family AND business issues which may exist and create strategies to deal with them effectively and compassionately during your life and thereafter.While Clovis, New Mexico is the central location of our business, our professional services travel into all of New Mexico and the West Texas area.

Contact Information:
KWS Independent Insurance Services Inc.
2400 N. Main, Suite G
Clovis, NM 88101

Phone: (575) 762-7850
Fax: (575) 762-8998